Video transferred to Android cellphone; says "video cannot be played"

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    premiumsolutions

    Hello,

    It sounds like you're facing a couple of challenges with video format compatibility and capturing segments using Audials One 2023. Let's break this down:

    ### 1. **Compatible Video Format for Motorola Moto G Power 2022**
    For your Motorola Moto G Power 2022, common video formats that should work include:
    - **MP4**: This is widely supported and should work seamlessly on most devices.
    - **H.264**: If you're using this codec within an MP4 container, it’s typically compatible.
    - **MPEG-4**: Another option that should be playable on your device.

    To ensure the correct format during the conversion process:
    - When exporting the video in Audials, select **MP4** as the output format, and make sure to choose the H.264 codec if given the option.
    - You can also check the device specifications on the Motorola website or user manual for supported video formats.

    ### 2. **Using Audials to Capture/Record Specific Segments**
    To capture a specific segment of a streaming video:
    - **Open Audials One** and navigate to the **Streaming** section.
    - Use the **Browser** within Audials to go to the streaming service and play the video.
    - Look for the **“Record”** button, usually located in the Audials toolbar. If it doesn't appear, try the following:
      - **Refresh the browser window** after navigating to the video.
      - Ensure the video is fully loaded before looking for the recording option.
      - Check for any pop-up blockers or browser settings that may interfere with the Audials interface.

    If you’re still having trouble, Audials has a **manual and support forum** that might provide specific instructions based on the streaming service you’re using.

    Let me know if this helps or if you have any other questions!

    Best regards,

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